Warranty & Returns
Every restored PSP is backed by our guarantee. If something's not right, we make it right.
6-month warranty
Every restored console is covered against hardware faults for 6 months from delivery.
30-day returns
Changed your mind? Send it back within 30 days for a full refund.
Free both ways
We cover insured shipping to you — and back to us for any warranty or return.
The Pocket Revival guarantee
We open, clean, test, and rebuild every PSP by hand, and we only sell the ones we'd keep ourselves. If a console we restored develops a fault, or it isn't what you expected, we'll repair it, replace it, or refund you.
What the warranty covers
For 6 months from delivery, the warranty covers hardware faults on the parts we restored — including the screen, buttons, ports, and internal components, under normal use.
It does not cover accidental damage, liquid damage, misuse, or normal battery wear over time. Games, accessories, and modifications made after purchase aren't covered.
How to start a claim
Email info@getpocketrevival.com or use our contact form with your order details and a short description (a photo or video helps). We'll reply within one business day with a prepaid, insured return label and next steps.
Returns & refunds
You can return a restored console within 30 days of delivery for a full refund, as long as it comes back in the same condition it shipped in. We'll send you a prepaid label; once we receive and inspect the unit, your refund is issued to your original payment method, usually within 3–5 business days.
Questions before you buy? Get in touch — we're happy to help.